Access to the vessel, whilst on the Caledonian Canal, is via a lowered stepped gangway, and a ramp gangway whilst out at sea. Internally, there are two stairways each of 11 steps that inter-connect each deck level – all have a handrail. There is no lift on board and therefore, the ship is not suitable for guests with severe mobility impairment. Guests with limited mobility can be accommodated provided they are accompanied by an assisting companion.
Lord of the Highlands is both air-conditioned and heated as and when appropriate throughout the voyage. Cabins have individual controls to regulate the temperature.
We regret that children under the age of 12 cannot be accommodated.
Mobile phones are in range for most of the voyage(s), but please note some blind spots do exist, particularly in the remote lochs and islands. Mobile phones should be switched off in public rooms. Wi-Fi access is available.
The following day’s daily ‘activity programme’ – comprising the intended navigation to be undertaken, any excursion activities, timings as well as other pertinent and interesting information – is placed in individual cabins each evening.
Most of the usual dietary requests can be arranged providing prior notification is made. However, diets that require specific or particular religious observance cannot be accommodated.
Dress is generally smart casual, with perhaps a jacket worn for dinner. Extra efforts are normally made for the welcome and farewell gala dinners. Black Tie is not necessary.
Voltage on board is 220/240 with British sockets.
Towels and toiletries are provided in the en-suite shower room, including shampoo, conditioner, shower gel, soap and a shower cap.
Hebridean operates a strict ‘no-tipping’ policy.
Hairdryers are located in each cabin.
Due to restrictions on space there are no dry (or wet) cleaning facilities on board. An iron and ironing board is available on request.
A small selection of games and reference books are available at the rear of the lounge/bar area.
Suitcases can be stowed in the compartments provided under the beds.
Since Lord of the Highlands is never more than a few hours away from port, and most times within a few minutes, medical assistance can be arranged ashore.
The single sitting Caledonian Restaurant provides for open seating, with the guideline meal times being – 08:00 till 09:30 for buffet breakfast, 12:30 lunch and 19:30 dinner. Times do vary on occasions, according to the departure and return times of excursions, and when so varied are indicated in the Daily Programme notes. For early risers, complimentary hot beverages are available in the bar on a self-service basis – as well as throughout the day.
At the beginning of each voyage, the Master will conduct a safety briefing indicating the emergency procedures and facilities on board. Special care should be taken not to embark or disembark the vessel whilst in the locks. Guests should note that the companionway decks around the exterior of the vessel are principally designed for ease of access, as well as more generally for manoeuvring the vessel. Whilst berthing or navigating through the locks guests should not access these areas since they could, in certain circumstances, represent a hazard given the constant crew movements along the vessel’s length, and the stowing of fenders etc. Guests should, at all times, avoid those areas which specifically state for ‘Crew Only’.
The ship operates a non-smoking policy in all of the interior areas, including cabins. Smoking is restricted to certain exterior deck spaces and private balconies only.
Satellite TV Channels/Film:
The vessel is equipped to receive a limited number of satellite TV channels which are available in each cabin and certain public areas.
A safe deposit box is located inside the wardrobe of each cabin.
Windows and Portholes:
For security these cannot be opened.